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How We Support You

At Personal Travel Concierge, we understand that your success as a Personal Travel Concierge depends on having the right foundation, tools, and ongoing support. While you'll operate as an independent business owner, you'll never be on your own. Our comprehensive support structure has been designed to help you thrive from day one.

Initial Training Programme

Your journey begins with our intensive training programme covering everything you need to know to launch your travel concierge business.

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05 INDUSTRY FUNDAMENTALS
Understanding the travel landscape, key players, and market dynamics

PRODUCT KNOWLEDGE
Exploring our supplier network and the products available to your clients

BOOKING SYSTEMS
Mastering our proprietary technology platform

BUSINESS DEVELOPMENT
Learning how to build your client base and market your services

CUSTOMER SERVICE EXCELLENCE
Delivering the exceptional experiences that will set you apart

Ongoing Professional Development

Your learning journey doesn't end after initial training. We provide various classes and trainings to support you.

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04 MONTHLY MASTERCLASSES
Deep dives into specific destinations and travel experiences

SUPPLIER TRAINING
Regular sessions with our partners to keep you updated on their latest offerings

BUSINESS GROWTH WORKSHOPS
Practical sessions on marketing, sales, and client retention

PERSONAL DEVELOPMENT
Opportunities to enhance your communication, organisation, and leadership skills

Proprietary Booking Platform

Our state-of-the-art platform gives you complete control over your travel business, streamlining operations and maximizing revenue through intelligent automation.

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05 ACCESS TO THOUSANDS OF SUPPLIERS
From major tour operators to specialist experience providers

REAL-TIME AVAILABILITY
Check and confirm availability instantly

CLIENT MANAGEMENT TOOLS
Keep track of client preferences, important dates, and communication

PROPOSAL GENERATION
Create professional, branded travel proposals that showcase your expertise

MOBILE FUNCTIONALITY
Manage your business from anywhere with our mobile-optimised platform

Marketing Technology

Build your brand and attract clients with our comprehensive marketing suite designed to amplify your reach and drive bookings.

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04 PERSONALISED WEB PAGE
Your own branded web presence within our main site

SOCIAL MEDIA INTEGRATION
Tools to share content and engage with clients across platforms

EMAIL MARKETING SYSTEMS
Create professional newsletters and targeted client communications

CLIENT RELATIONSHIP MANAGEMENT
Track interactions and maintain regular contact with your database

Dedicated Business Development Manager

You'll be paired with an experienced Business Development Manager who will support you every step of the way.

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04 CREATE A BUSINESS PLAN
Help you set goals and develop strategies to achieve them

PROVIDE REGULAR COACHING
Scheduled check-ins to review progress and address challenges

IDENTIFY GROWTH OPPORTUNITIES
Suggest new markets or specialisations based on your interests and strengths

CELEBRATE YOUR SUCCESSES
Recognise your achievements and help you build on them

Administrative Support

Focus on serving your clients while we handle:

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04 COMMISSION PROCESSING
Timely and accurate payment of your earnings

LEGAL AND REGULATORY COMPLIANCE
Ensuring your business meets all industry requirements

SUPPLIER PAYMENTS
Managing the financial aspects of your bookings

CLIENT DOCUMENTATION
Generating and distributing professional travel documents

Competitive Commission Structure

Earn what you deserve with:

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04 INDUSTRY-LEADING COMMISSION RATES
Higher percentages than traditional travel agency models

PERFORMANCE INCENTIVES
Additional rewards as your business grows

SUPPLIER BONUSES
Access to exclusive override commissions from key partners

RECOGNITION PROGRAMMES
Financial rewards for exceptional performance

Business Investment Options

We offer flexible options to help you launch and grow:

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03 START-UP PACKAGES
Choose the investment level that works for your circumstances

PAYMENT PLANS
Spread your initial investment to make getting started more accessible

GROWTH FUNDING
Options for scaling your business when you're ready to expand

Network of Peers

Join a supportive community of like-minded professionals:

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03 ONLINE FORUMS
Daily interaction with fellow concierges for advice and idea sharing

REGIONAL MEETUPS
Regular in-person gatherings to build relationships and share best practices

MENTORING PROGRAMME
Connect with experienced concierges who can guide your development

Collaborative Opportunities

Grow faster by working together:

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04 CLIENT REFERRALS
A structured system for sharing clients with complementary expertise

JOINT MARKETING
Opportunities to participate in group marketing initiatives

SPECIALISED TEAMS
Join forces with other concierges to target specific markets or travel types

KNOWLEDGE SHARING
Formalised systems for exchanging information and insights

Brand Power

Leverage our established reputation:

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04 TRUSTED BRAND ASSOCIATION
Benefit from our company's reputation for excellence

NATIONAL MARKETING CAMPAIGNS
Visibility through our broader marketing efforts

PR OPPORTUNITIES
Potential features in our media coverage and press activities

SOCIAL PROOF
Access to verified reviews and testimonials

Local Marketing Assistance

Build your presence in your community:

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Customisable materials for local promotion

EVENT SUPPORT
Resources for hosting client events and information sessions

NETWORKING STRATEGIES
Guidance on building referral partnerships in your area

LOCAL SEO
Help ensuring you're visible to potential clients in your region

THRIVING TOGETHER

Your Success Journey

From your first enquiry about joining our network to celebrating your business milestones, we're committed to supporting your journey as a Personal Travel Concierge. Our comprehensive support structure evolves with your needs, providing more specialised assistance as your business grows.

We don't just want you to succeed—we're invested in helping you build a thriving, sustainable business that provides the lifestyle and satisfaction you're seeking.

Speak To A Concierge

Request Support Details