OUR STORY
The home your travel
business deserves.
Over thirty years ago, David Speakman became the pioneer of the independent home-based travel professional. These travel consultants were self-employed and independent but were supported with professionalism, love and care.
Now he has returned with Personal Travel Concierge, part of the Integrity Travel Group, and has recruited the very best passionate and caring staff to build a new business that will be more relevant to this changing world of travel.
The very best technology will be harnessed to support the home-based agent. Care, integrity and trust will be the hallmarks of the business, but more than that, it will be transparent and entrepreneurial and designed to meet the new demands of the independent professional.
OUR AIMS, BELIEFS, & VALUES
Just as a customer will want to buy from an experienced consultant, we believe that our Business Owners will want to have the support of the most experienced team.
Not only that, they want that company to be able to adapt and change, to be dynamic yet caring, transparently honest, easily approachable and endeavour to allow you, the experienced business owner to be competitive and inviting.
WHAT WE AIM TO CREATE
More than a platform.
A professional home.
Our office is here to walk alongside you - offering guidance, support, experience and the reassurance that you're never doing this alone.
A Professional Home
We have a clear vision of who we are. We are here to support, innovate and allow you to be the very best and most respected community of travel professionals.
A place where you belong
In an often fast-paced, demanding industry, we provide stability, calm and clarity when you need it most.
Your Support Hub
The very best, purpose-built for self-employed professionals working from home, with everything you need to run your business confidently.
A Genuine Community
Where people support one another professionally and emotionally, sharing knowledge, experience and encouragement when needed. Everyone is valued.
A Place for Growth
Mentoring by experts helps growth, at your pace, on your terms.
OUR VALUES IN PRACTICE
What You Can Expect From Us, Every Day
Care without question
Both for you and our mutual customers. We believe people come first, and that wellbeing is part of true success.
Trust is a given
We trust our travel professionals to run their businesses with integrity and professionalism. We are always there to advise and help. We believe in doing the right thing.
Support is fundamental
Asking for help is encouraged and respected, and always met with understanding.
Respect for all
Respect, empathy, and patience guide how we work together.
Kindness is essential
Kindness isn't optional, it's essential. It's what drives us to do better for every person we work with.
Success is shared and celebrated
We believe collaboration creates better outcomes, for individuals and for the whole community.
WATCH OUR LATEST PODCAST
Trust, Authenticity & Doing the Right Thing
What to expect:
In our first episode, PTC founder David Speakman sits down to talk about the pillars of trust that underpin everything Personal Travel Concierge is building. From his journey through the travel industry spanning over 30 years, to the lessons learned from building Travel Counsellors and beyond, David shares why authenticity, selflessness and genuine care for people aren't just buzzwords - they're the foundation of the business. If you're a home-based travel professional wondering whether your current home truly has your back, this one's worth a listen.
"People will never forget
how you made them feel."
Maya Angelou
THE HEART OF IT ALL
Personal Travel Concierge
is more than a brand or a structure.
It is a collective of independent professionals who choose to support one another. You bring your ambition, expertise, and individuality. We provide the support, community, and space for you to thrive.
Your next step
Book a Discovery Call, an honest chat about where you are and where you want to be. From there, we'll invite you to our office to walk through the system, explore your business, and map out your future with PTC behind you.
© 2026 Personal Travel Concierge
Registered Address: Monometer House, Rectory Grove, Leigh on Sea, Essex SS9 2HA
Company registration: 00711345 | Integrity Travel Group Ltd
